All returns must be authorized by emailing firstname.lastname@example.org and are accepted at the full discretion of Cookie Couture. If return is accepted by Cookie Couture, payment for return shipping will be the responsibility of the customer.
There are two main types of returns, including, returns for dissatisfaction and returns for damaged items. Return requests for dissatisfaction must be submitted within 7 days of receipt of merchandise. Please be wary of washing instructions, always hand wash if unsure.
Return requests for damaged items must be submitted within 3 days of receipt of merchandise. All merchandise must be returned unworn, unwashed, and in its original condition with all tags intact. Refund of payment will be processed within 7 days of Cookie Couture receipt of returned merchandise. Refund will be credited back using the original form of payment. Contact us for further information or questions.
All marked down or discounted items are final sale with no exceptions.
*please note only one coupon code is allowed at a time*